BeginAgain is an eco-conscious toy company based out of Fort Collins, CO, who specializes in toys for children 6 months to 6 years old. We design and market toys that are fun and develop the child across all stages of toddler and preschool life, both mentally and physically. Our products are made from 100% sustainable materials, so they are child safe and most importantly mom trusted! Our brand is seeing tremendous growth as a result of:
1. Our sustainability message is resonating with consumers & retailers.
2. We use rubberwood, water based stains & natural rubber for entire product line.
3. Parents are looking for toys that reduce screen time for their children.
4. The revolt against plastic is very real & parents are looking brands not using plastic.
5. BeginAgain has grown as a very authentic voice that parents, grandparents & educators really love.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestsellers Paid (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://discountjoy.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This product was even better ! my grandkids loved it. My grandson who is 3 is in the process of learning his ABC's and loves dinosaurs so this was the perfect educational gift for him! One side has the capital letters of the alphabet and the other has the lowercase letters so it teaches the alphabet on both levels! Great purchase - materials are quality, solid and a perfect size for little fingers.
I ordered several of the BeginAgain puzzles for nieces, nephews and grandkids for Christmas!! Wasn't sure about the quality when I ordered, but I am happy now that they have been delivered!!! The are all lovely and quality!!! Can't wait to see all of the happy faces when they open them!!
Lots of use with the grandsons. It is fairly easy but with some tricky spots and they need to pay attention to if it's upper or lower case. To make it easier, flip all the pieces to choice of upper of lower case for them first.
This is a gorgeous puzzle that would be great for a child who has just mastered the alphabet. The puzzle can be built standing up, but young users might find that too challenging and/or frustrating. The box offers an excellent spot for assembling the puzzle.
It's a beautiful puzzle based on a great idea but is a little too difficult for my 5 yr old grandson (who loves puzzles and dinosaurs).
What an incredible product! It’s the coolest one I’ve bought for the kiddos in the family. It’s colorful, fun, and it’s in the shape of a dinosaur!
Beautiful puzzle. Small parts not safe for small children.
My 4 year old grandson loved this gift! Great fun for us both!